Why join Adica?
That’s the wrong question; the right one is: why wouldn’t you want to join us?
At Adica, we view business growth as a journey, not a destination. This perspective compels us to seek talented, energised individuals with curious minds to be the driving force behind our success.
We have received multiple awards for our culture, benefits, and work environment. Adica is recognised as an Employer of Choice by the Australian Business Awards, is a certified Family Inclusive Workplace, and is a member of the Diversity Council Australia.
We have great people and fantastic benefits. Our workplace is flexible, inclusive, and designed for collaboration.
So, if you are looking for a place where you can belong and be supported by a company that prioritises both employee well-being and career growth, then Adica could be the right fit for you.
Our Divisions
Adica operates through seven distinct divisions, each playing a vital role in delivering exceptional service to our business partners and customers, while ensuring rigorous internal governance and full regulatory compliance.
Claims & Service
Claims & Service is at the core of customer service at Adica. Key functions include: Claims Tech – Policy Services – Assessing & Repairs – Customer Experience – Claims Operations – Service Operations. When our customers want to take out a new insurance policy, update or cancel an existing policy, file a claim after an accident, or follow up on a claim, they contact us and receive assistance from our expert staff.
Strategy & Partnerships
The Strategy & Partnerships team has a significant agenda focused on developing and implementing overarching, long-term strategic goals and fostering strategic partnerships to achieve them. Core support functions include Sales and Value Chain Partnerships, Strategy Implementation and Change Management, Brand and Marketing, Digital Channels, and Innovation.
Human Resources
Our HR department inspires and enables our people to be and do their best and to work effectively together. They help with employees’ onboarding, payroll, WHS, employee relations, learning and development, culture and wellbeing.
Technology
Our Technology team consists of problem solvers, including software engineers, solution architects, cybersecurity specialists, technology project managers, and application developers. This team plays a crucial role in sourcing and maintaining the technology necessary to run our business and is the largest department within the organisation.
Actuary & Product
The Actuarial & Product team play complementary roles in product development, particularly in the insurance industry. Our Actuaries help ensure products are financially sound and sustainable, while the product team focuses on the overall product strategy, product composition, and market fit.
Risk & Governance
The Risk & Governance Department (R&G) incorporates the areas of Legal, Compliance, Risk, Business Continuity, Customer Resolution, and Internal Audit. We truly appreciate the value of R&G, it’s essential in our business to have comprehensive framework that can help us navigate challenges and seize opportunities with confidence.
Finance
Our Finance Department, led by the Chief Financial Officer, has the all-important role of setting our budgets and targets, tracking spending and keeping us financially fit so we can continue to be profitable and grow our company for future success.
Our Community
At Adica, we offer more than just a job—we create an environment where you can thrive, grow, and truly enjoy your work. Our energetic Social Club hosts regular activities and events, making it easy to form real friendships and lasting connections. From your very first day, you’ll feel welcomed and supported as part of our close-knit team.
Giving back is at the heart of what we do. We’re proud to partner with Amber Community, a not-for-profit making Victoria’s roads safer through advocacy, education, and support for those affected by road trauma. As the 2025 platinum sponsor of the Shine a Light on Road Safety campaign, we empower our employees to make a real impact—whether it’s fundraising, volunteering, or joining inspiring wellbeing sessions that boost both personal and professional growth. At Adica, you’ll have the chance to contribute to causes that matter and develop skills that make a difference.
How we Hire
Our selection process is thoughtfully designed to provide you with a comprehensive understanding of our business while enabling us to gain insight into your skills and experiences. We are committed to ensuring a consistent and efficient experience for every candidate throughout our recruitment journey.
While certain steps in the process may differ across various business areas, our dedicated Talent Acquisition Specialists are here to supply you with detailed information and guidance at every stage. We aim to make you feel supported and confident as you navigate through the process, ensuring you know exactly what to expect. Your success is our priority, and we look forward to discovering how you can contribute to our team.
Submit your application
Applications are reviewed and screened based on the role criteria, which may include answers from the application form, the resume, a criminal history check, and confirmation of work rights.
Phone interview
This includes a brief conversation with one of our Talent Acquisition specialists to evaluate various aspects related to the role requirements and to provide more information about working at Adica.
Face to face/virtual interview
Applicants participate in a structured interview, which may be conducted in person or online. This interview may take the form of a group interview or a panel interview.
Pre employment checks
At this point, all reference checks, police checks, bankruptcy checks, and work entitlement verifications are conducted, along with others as required for specific roles.
Receive an outcome
Our HR team ensures that every applicant receives an outcome at each stage of the application process. If you are not successful, we will strive to provide feedback whenever possible.